Privacy & Cookie Policy
Information on the processing of personal data
Your privacy matters to us
At BookTaxi, we are committed to protecting your personal data. This policy explains how we collect, use and protect your information when you use our transfer services.
Privacy Policy
1. Data Controller
The data controller is BookTaxi Sirmione, with operational headquarters in Sirmione (BS), Lake Garda, Italy. For any information you can contact us at email: info@booktaxidesenzano.com or phone +39 320 711 4543.
2. Data Collected
We collect the following personal data when you use our booking service:
- First and last name
- Email address
- Phone number
- Trip details (date, time, departure, destination)
- Travel preferences (number of passengers, luggage, child seat)
- Additional notes provided voluntarily
3. Purpose of Processing
Personal data is processed for the following purposes:
- Management of bookings and transfer services
- Communications related to the requested service
- Compliance with legal and tax obligations
- Improvement of our services
4. Legal Basis
Data processing is based on the user's consent and/or on the execution of a contract of which the data subject is party (requested transfer service).
5. Data Retention
Personal data is retained for the time strictly necessary for the purposes for which it was collected and in any case not beyond the terms provided by current legislation.
6. Data Subject Rights
Under GDPR (EU Regulation 2016/679), you have the right to:
- Access your personal data
- Rectify inaccurate data
- Request data deletion
- Limit processing
- Object to processing
- Request data portability
- Withdraw consent at any time
Cookie Policy
1. What are Cookies
Cookies are small text files that visited sites send to the user's browser, where they are stored to be retransmitted to the same sites on the next visit.
2. Cookies Used
Our site uses the following types of cookies:
Technical Cookies (necessary)
They are essential for the proper functioning of the site and cannot be disabled. They include cookies for session management and language preferences.
Preference Cookies
They store your preferences, such as the selected language, to improve your browsing experience.
Analytics Cookies
They allow us to analyze site usage to improve its functionality. The data collected is aggregated and anonymous.
3. Cookie Management
You can manage cookie preferences directly from your browser. Disabling technical cookies may affect some site features.
4. Third-Party Cookies
Our site may contain links to external sites that use their own cookies, over which we have no control. We invite you to consult the relevant privacy policies.
5. Updates
This policy may be updated periodically. We invite you to consult this page to stay informed about how your data is processed.
Last updated: January 2026